Returns & Exchanges
At Something Went Wrong, we believe your shopping experience should be error-free, which is why we offer a 30-day hassle-free return policy for all items in their original condition. Whether the fit wasn't right or you simply changed your mind, we are here to help you find the perfect resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing