Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days within the continental US. International shipping times vary based on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return shipping label.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all our products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality items.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but if you contact us within one hour of placement, we will do our best to modify or cancel the shipment.